OTOBO
Flexible web-based ticketing system used for customer service, help desk, IT service management.
- GitHub stars
- 336
- License
- GPL-3.0
- Last commit
- 12 October 2026
- Runs on
- Perl, Docker
Commits per month, last 12 months
2,264 commits
Replaces
Paid products OTOBO can stand in for.
How to self-host OTOBO
OTOBO runs on Perl and Docker. The project's own install guide is the place to start; most people put it on a small server with Docker and a reverse proxy for HTTPS.
- Get a server: a home server, a VPS, or a managed app host.
- Install it the way the project's docs describe, usually with Docker Compose.
- Put it behind HTTPS and set up backups before you add real data.
- Update it regularly. Watch the project's releases.
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Questions
Is OTOBO free?
Yes. OTOBO is open source under the GPL-3.0 license, so you can use it without paying for a license. You pay only for the server it runs on.
Can I self-host OTOBO?
Yes. OTOBO runs on Perl and Docker. Follow the install guide in the project's documentation, or use a host that installs it for you.
What does OTOBO replace?
People use OTOBO instead of Jira Service Management or Zendesk.
Is OTOBO still maintained?
The last change to OTOBO's code was on 12 October 2026, with 2264 commits in the last 12 months.
Topics
App data from awesome-selfhosted (CC BY-SA 3.0), stars and activity from GitHub.