Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
- GitHub stars
- 3,429
- License
- AGPL-3.0
- Latest release
- v1.30.2
10 October 2026 - Last commit
- 11 October 2026
- Runs on
- Docker
Commits per month, last 12 months
3,158 commits
Replaces
Paid products Frappe Helpdesk can stand in for.
How to self-host Frappe Helpdesk
Frappe Helpdesk runs on Docker. The project's own install guide is the place to start; most people put it on a small server with Docker and a reverse proxy for HTTPS.
- Get a server: a home server, a VPS, or a managed app host.
- Install it the way the project's docs describe, usually with Docker Compose.
- Put it behind HTTPS and set up backups before you add real data.
- Update it regularly. Watch the project's releases.
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Questions
Is Frappe Helpdesk free?
Yes. Frappe Helpdesk is open source under the AGPL-3.0 license, so you can use it without paying for a license. You pay only for the server it runs on.
Can I self-host Frappe Helpdesk?
Yes. Frappe Helpdesk runs on Docker. Follow the install guide in the project's documentation, or use a host that installs it for you.
What does Frappe Helpdesk replace?
People use Frappe Helpdesk instead of Freshdesk, Jira Service Management or Zendesk.
Is Frappe Helpdesk still maintained?
The last change to Frappe Helpdesk's code was on 11 October 2026, with 3158 commits in the last 12 months.
Topics
App data from awesome-selfhosted (CC BY-SA 3.0), stars and activity from GitHub.