- GitHub stars
- 6,006
- License
- AGPL-3.0
- Last commit
- 12 October 2026
- Runs on
- Ruby, Debian packages
Commits per month, last 12 months
2,546 commits
Replaces
Paid products Zammad can stand in for.
How to self-host Zammad
Zammad runs on Ruby and Debian packages. The project's own install guide is the place to start; most people put it on a small server with Docker and a reverse proxy for HTTPS.
- Get a server: a home server, a VPS, or a managed app host.
- Install it the way the project's docs describe, usually with Docker Compose.
- Put it behind HTTPS and set up backups before you add real data.
- Update it regularly. Watch the project's releases.
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Questions
Is Zammad free?
Yes. Zammad is open source under the AGPL-3.0 license, so you can use it without paying for a license. You pay only for the server it runs on.
Can I self-host Zammad?
Yes. Zammad runs on Ruby and Debian packages. Follow the install guide in the project's documentation, or use a host that installs it for you.
What does Zammad replace?
People use Zammad instead of Freshdesk, Jira Service Management, Zendesk or Help Scout.
Is Zammad still maintained?
The last change to Zammad's code was on 12 October 2026, with 2546 commits in the last 12 months.
Topics
App data from awesome-selfhosted (CC BY-SA 3.0), stars and activity from GitHub.