FreeScout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
- GitHub stars
- 4,594
- License
- AGPL-3.0
- Latest release
- 1.8.247
10 October 2026 - Last commit
- 10 October 2026
- Runs on
- PHP, Docker
Commits per month, last 12 months
774 commits
Replaces
Paid products FreeScout can stand in for.
How to self-host FreeScout
FreeScout runs on PHP and Docker. The project's own install guide is the place to start; most people put it on a small server with Docker and a reverse proxy for HTTPS.
- Get a server: a home server, a VPS, or a managed app host.
- Install it the way the project's docs describe, usually with Docker Compose.
- Put it behind HTTPS and set up backups before you add real data.
- Update it regularly. Watch the project's releases.
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Questions
Is FreeScout free?
Yes. FreeScout is open source under the AGPL-3.0 license, so you can use it without paying for a license. You pay only for the server it runs on.
Can I self-host FreeScout?
Yes. FreeScout runs on PHP and Docker. Follow the install guide in the project's documentation, or use a host that installs it for you.
What does FreeScout replace?
People use FreeScout instead of Help Scout, Freshdesk or Zendesk.
Is FreeScout still maintained?
The last change to FreeScout's code was on 10 October 2026, with 774 commits in the last 12 months.
Topics
App data from awesome-selfhosted (CC BY-SA 3.0), stars and activity from GitHub.