Free, open-source alternatives to Customer.io
Automated messages based on customer behaviour. 2 apps you can run yourself instead of Customer.io, sorted by how well they replace it. Each one is open source, so your data stays with you.
DittofeedBest match
Omni-channel customer engagement and messaging automation platform (alternative to Braze, Customer.io, Iterable).
Mautic
Marketing automation software (email, social and more).
Side by side
Why replace Customer.io?
Customer.io works, but your data lives in someone else's account, the price can change at any time, and features can disappear. An open-source app you run yourself is yours: you choose where it runs, who can see the data, and when to update.
Questions
What is the best free alternative to Customer.io?
Dittofeed is the closest open-source replacement for Customer.io in our list. Mautic are worth a look too, depending on what you need.
Can I self-host an alternative to Customer.io?
Yes. All 2 apps on this page are open source and can run on your own server, usually with Docker, or on a managed host that installs them for you.