Chatwoot

Customer communication platform (alternative to Intercom and Zendesk).

⊘ ProprietaryChat & calls

The license is not an approved open-source license. Read it before you rely on the app.

GitHub stars
37,739
License
⊘ Proprietary
Latest release
v4.18.0
18 September 2026
Last commit
12 October 2026
Runs on
Ruby, Docker, Kubernetes

Commits per month, last 12 months

1,412 commits

Replaces

Paid products Chatwoot can stand in for.

How to self-host Chatwoot

Chatwoot runs on Ruby, Docker and Kubernetes. The project's own install guide is the place to start; most people put it on a small server with Docker and a reverse proxy for HTTPS.

  1. Get a server: a home server, a VPS, or a managed app host.
  2. Install it the way the project's docs describe, usually with Docker Compose.
  3. Put it behind HTTPS and set up backups before you add real data.
  4. Update it regularly. Watch the project's releases.

New to self-hosting? Start with the beginner's guide.

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Questions

Is Chatwoot free?

Chatwoot's source code is available under ⊘ Proprietary, which is not an approved open-source license. It may restrict commercial use or redistribution, so read the license before you depend on it.

Can I self-host Chatwoot?

Yes. Chatwoot runs on Ruby, Docker and Kubernetes. Follow the install guide in the project's documentation, or use a host that installs it for you.

What does Chatwoot replace?

People use Chatwoot instead of Intercom, LiveChat, tawk.to or Tidio.

Is Chatwoot still maintained?

The last change to Chatwoot's code was on 12 October 2026, with 1412 commits in the last 12 months.

Topics

Communication - Custom Communication Systems

App data from awesome-selfhosted (CC BY-SA 3.0), stars and activity from GitHub.